FAQ’s

  • Please complete our new customer form, so we can understand your dog's needs.   Starting price for pups under 15 lbs. is typically $150 (depending on condition of the coat and your pup’s specific needs.)

    Existing customers, please call or text our main number to rebook (629) 333-1513.

    Please allow 7- 10 business days for a response.

  • Yes. We most always have a waitlist, but strive to get your pet scheduled within 4 to 6 weeks.

    We always encourage new clients to proceed with getting on our waitlist as there’s a chance we can get you in earlier than planned if scheduling opens up.

    Once an active client, we require you to pre-book a full two appointments ahead to stay on a regular and recurring grooming schedule and maintain your “active client” status and priority booking access.

  • Not necessarily, but potentially, Typically our top weight hovers around 75 pounds, however, we do accept larger dogs on a case-by-case basis.

    Don't let the weight of your large pup prevent you from contacting us, we'd be happy to discuss what's best for your dog.

  • Your pup will get a full spa day!

    Facial trim

    Shampoo & Conditioner according to skin type.

    Dry & Brush Out

    Mani/Pedi (nail trim)

    Sanitary Trim

    Love and Affection

    Bold & Stylish Haircut

  • Yes, a non-refundable deposit is required for first time clients and for all clients booking appointment during the Holiday Season Rush (Nov 1st - Jan 5th). Deposits collected are applied toward the final bill.

  • We make latch-key service accessible for active clients who can meet the below requirements:

    • accessible entry plan to your stand-alone home or duplex (no apartment units)

    • non-aggressive demeanor

    • payment method pre-saved on file

    • owner is readily accessible by phone for any questions and text messages during the grooming experience

    This service is not available to first-time clients. We need to meet with you and your pup to determine the best grooming style and experience.

  • Typically 9am - 5:30pm. We offer a variety of appointments and will try to work with your schedule.  

    Please fill out and submit the intake form so we can evaluate your pet’s needs.

  • Existing customers, please call or text our main line (629) 333-1513.  

    New customers, please fill out our new customer form, so we can establish a relationship, get an idea of what you're looking for, and learn about your dog. 

  • At a minimum, we need to see an up-to-date rabies vaccination from your veterinary office.  It is safe to perform a groom within 48-hours post rabies vaccine. If you have any questions, just ask, we can guide you.

  • We care for special needs dogs on a case-by-case basis.  Please be sure to divulge any health concerns such as heart problems, trachea issues, or allergies, to name a few. Any vet diagnosed issues that you are aware of, we need to know about.  There are some health issues in which grooming could exacerbate the issue (seizures for example, triggered by a dryer), but not all health issues prevent grooming!  Contact us, we can guide you. 

  • Our office is on wheels!

    We service Germantown, Nashville, East Nashville and surrounding neighborhoods, as far south as Franklin, TN.

    We come to you, equipped with a fully operational pet spa that runs on a generator. in a state-of-the-art van that you are welcome to check out as your pup get's acquainted.

    Our van fits in most driveways and parking spots. If you don't have designated parking, let us know in advance.

  • This depends on the pet.

    • Pet Stylist arrival times are contingent on the punctuality of the prior appointment - just like a human hair salon!  We ask for a window of 3 hours around your scheduled appointment time.

    • Your Pet Stylist will text you 30 minutes prior to their arrival. It's recommended to schedule your pet's groom on a day you are flexible.

    We recommend booking grooming appointments for your pet on a day you can be flexible with your schedule.

  • At this time, no, but that could change at a future date.  

  • We recommend all dogs be groomed every 4-6 weeks, even if it's just a bath service and nail trim. This can aid in your pets relationship with grooming as it becomes joyful versus a punishment.  Your dog's skin has an oil cycle that tells their fur whether to grow or shed. A dirty coat prompts excessive shedding and/or matting due to friction.  A professional bath done properly can alleviate many allergies and irritants that cause shedding. 

  • No. We offer a premium service and it’s important that we connect directly with the pet’s owner to ensure the best quality grooming experience.

    Your pet’s style is just as important as your own haircut - and we work diligently to ensure we communicate clearly on all details - from pricing to style.

    This way we ensure everyone’s expectations are met.